betbt Terms and Conditions
Please read these terms carefully before using the betbt platform — they define your rights, responsibilities, and protections.
These Terms and Conditions ("Terms") apply to the use of the betbt platform and all its services. By accessing the website or creating an account, you are considered to have agreed to these Terms. If you disagree with any part of these Terms, please refrain from using the platform.
- 1. General Provisions
- 2. Eligibility and Account Registration
- 3. Account Verification
- 4. Deposits and Withdrawals
- 5. Bonuses and Promotional Offers
- 6. Betting Rules
- 7. Prohibited Activities
- 8. Privacy and Data Protection
- 9. Responsible Gaming
- 10. Account Closure and Suspension
- 11. Limitation of Liability
- 12. Changes to Terms
1. General Provisions
betbt is an online gaming and entertainment platform that offers sports betting, casino games, and slot games for players in Bangladesh. These Terms form a legal agreement between betbt and its users.
By accessing, registering on, or playing any game on the betbt platform, you confirm that you have read, understood, and accepted these Terms in full. These Terms may be updated from time to time, and the latest version will be published on this page.
1.1 Scope of Services
betbt provides the following services:
- Sports Betting — place bets on cricket, football, kabaddi, and a range of other sports
- Online Casino — live dealer games, table games, and specialty games
- Slot Games — slot games from various software providers (Pragmatic Play, PG Soft, JILI, Spribe)
- Virtual games and other entertainment services
1.2 Language
These Terms are published in Bengali, and the Bengali version is the authoritative document. In the event of any dispute, the Bengali text will take precedence.
2. Eligibility and Account Registration
2.1 Age Requirement
You must be at least 21 years old to use the betbt platform. Registration and participation are permitted only for those aged 21 or above. Any registration or transaction by an underage individual will be considered invalid, and the relevant account will be closed immediately.
2.2 One Account Per Person
Only one account is permitted per individual, household address, device, or IP address. Opening multiple accounts is strictly prohibited. If detected, all associated accounts will be permanently closed and all bonuses will be cancelled.
2.3 Providing Accurate Information at Registration
When creating an account, you must provide accurate and complete information, including:
- Your real full name (as it appears on your national ID card)
- A valid mobile number (registered with bKash, Nagad, Rocket, or Upay)
- Your correct date of birth
- A valid email address
If false information is provided, betbt reserves the right to suspend or close the account at any time.
2.4 Account Security
You are solely responsible for keeping your account password and login details confidential. Allowing any third party to use your account is strictly prohibited. If you suspect any unauthorized access to your account, notify betbt support immediately.
3. Account Verification
betbt follows a Know Your Customer (KYC) process. Identity verification may be required before processing a withdrawal or for transactions above a certain amount.
3.1 Required Documents
betbt may request the following documents:
- A clear photo of your National ID Card (NID) or passport
- Proof of ownership of the mobile banking account
- Proof of current address (utility bill or bank statement)
- A selfie photo (holding your ID document)
3.2 Verification Timeframe
Some transactions may be temporarily on hold during the verification process. Verification will be completed as soon as possible after all documents are correctly submitted. For any questions, contact us at [email protected].
4. Deposits and Withdrawals
4.1 Accepted Payment Methods
betbt currently supports deposits and withdrawals through the following mobile banking methods:
- bKash — easy and fast transactions via bKash
- Nagad — instant payments via Nagad
- Rocket — Dutch-Bangla Bank mobile wallet service
- Upay — Upay mobile banking service
4.2 Minimum Amounts
4.3 Withdrawal Timeframe
Approved withdrawal requests are generally processed within 30 minutes to 3 hours. Additional time may be required if account verification or a security review is needed.
4.4 Withdrawal Conditions
The following conditions must be met before requesting a withdrawal:
- The account must be fully verified
- Any active bonus wagering requirements must be completed
- Withdrawals must be made to the same mobile banking number used for the deposit
- There must be no ongoing investigation or restriction on the account
4.5 Transaction Responsibility
It is the user's responsibility to ensure the correct mobile number and amount are entered during a transaction. betbt will not be held liable for any financial loss resulting from incorrect information.
5. Bonuses and Promotional Offers
5.1 Welcome Bonus
betbt offers new members a 200% bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the deposit must be made with the bonus activation option enabled.
5.2 Wagering Requirements
The wagering requirement for the welcome bonus is 25 times the bonus amount (on the bonus amount only — not on deposit + bonus). Winnings earned from the bonus cannot be withdrawn until the wagering requirement is met.
5.3 Bonus Usage Rules
- Bonuses may only be used to play games on the betbt platform
- Bonuses cannot be transferred to another account
- betbt reserves the right to change or cancel any bonus offer at any time
- A new bonus cannot be claimed while another bonus is active
- If any fraudulent activity is suspected, the bonus will be cancelled immediately
5.4 VIP Cashback
betbt's VIP program has four tiers, each offering a weekly cashback:
- Bronze: up to 0.2% cashback per week
- Silver: up to 0.4% cashback per week
- Gold: up to 0.6% cashback per week
- Platinum: up to 0.8% cashback per week
You can advance to a higher VIP tier by playing more. VIP benefits and cashback policy are at betbt's discretion.
6. Betting Rules
6.1 Bet Validity
A bet is considered valid only when the betbt system successfully confirms it. Any incomplete bet due to a technical error will be considered void, and the relevant amount will be returned to the account.
6.2 Sports Betting
betbt allows betting on cricket (BPL, T20 World Cup, IPL), football (including the FIFA World Cup), kabaddi, and other popular sports. Bet outcomes will be determined according to the official results of the relevant sports authority.
6.3 Casino and Slot Games
All casino games and slot games are operated impartially by Random Number Generator (RNG) technology, which ensures fair play. Game outcomes are not predetermined, and each round is conducted independently.
6.4 Dispute Resolution
If a dispute arises over the result of a bet, it must be submitted in writing to [email protected] within 72 hours of the incident. betbt's decision will be considered final.
7. Prohibited Activities
The following activities are strictly prohibited on the betbt platform. Violating these rules will result in permanent account closure and the balance may be forfeited:
- Operating multiple accounts under the same person's name
- Creating or operating accounts for the purpose of abusing bonuses
- Using false or fraudulent identity information
- Using fraudulent software, bots, or automation
- Exploiting any technical vulnerability in the game system
- Using the platform for money laundering or illegal financial transactions
- Coordinating with other players to defraud the platform
- Copying or distributing any platform content without authorization
8. Privacy and Data Protection
betbt places the highest importance on protecting users' personal information. Our privacy policy is an integral part of these Terms.
8.1 Information Collection
betbt may collect the following information:
- Personal information provided at the time of registration
- Financial transaction information
- Gaming activity and history
- Technical information related to device and browser
- Communication information with customer support
8.2 Data Protection
All information is kept secure through SSL encryption technology. Personal information is not sold to third parties. For more details, please visit our Privacy Policy page.
9. Responsible Gaming
betbt takes responsible gaming very seriously. We believe that gaming should be an entertaining activity, and never the cause of financial problems.
9.1 Self-Limit Setting
Users can set their own deposit limits, betting limits, and session time. These features are available in account settings.
9.2 Self-Exclusion
Any user can temporarily or permanently deactivate their account. For this, please contact [email protected].
9.3 Support Resources
If you are facing problems with gaming addiction, it is important to seek professional help. betbt encourages all users to play responsibly. For more details, please visit our Responsible Gaming page.
10. Account Closure & Suspension
10.1 Closure at User's Request
Any user who wishes to close their account may send a written request to [email protected]. It is possible to withdraw all available balance before account closure (subject to meeting wagering conditions).
10.2 Suspension by betbt
betbt may temporarily suspend or permanently close an account in the following circumstances:
- In case of violation of these terms and conditions
- In case of providing false or fraudulent information
- In case of any suspicious or illegal activity
- In case of failure to cooperate with the verification process
- During necessary investigation for security reasons
10.3 Forfeiture
If an account is closed due to a violation of the terms and conditions, bonuses earned and winnings derived from bonuses may be forfeited. However, the original deposit is generally returned, unless there is evidence of fraud.
11. Limitation of Liability
betbt is not liable for the following:
- Loss caused by internet connection failure
- Loss caused by issues with the user's own device or software
- Loss caused by delays or errors from third-party payment providers
- Service disruption during scheduled maintenance work
- Service disruption due to natural disasters or force majeure circumstances
The betbt platform is provided on an "as-is" basis. betbt always strives to ensure uninterrupted service, however temporary disruptions may occur due to technical issues.
12. Changes to Terms
betbt reserves the right to change these terms and conditions at any time. The updated terms and conditions will be published on this page and will take effect from the date of publication.
For significant changes, betbt may send a notification to users' registered mobile numbers or email addresses. If you continue to use the platform after changes to the terms and conditions, you will be considered to have agreed to the updated terms and conditions.
For any questions or to discuss any matter, contact us via our 24/7 live chat or at [email protected]. Our support team provides service in both Bengali and English.